At Detalles de Amor we respect your privacy. This policy explains what data we collect, for what purposes and how you can control the use of cookies, in compliance with Ley 1581 de 2012 (Colombian data protection law) and the General Data Protection Regulation (GDPR) for visitors from the European Union.

Data controller

Detalles de Amor · Medellín, Colombia · Email: detallesdeamor688@outlook.com · WhatsApp: +57 317 3286344.

What data we collect

  • Data you provide voluntarily: when you contact us via WhatsApp, email or the contact form (name, phone, email and the content of your message) so we can handle your order or inquiry.
  • Browsing data: through cookies and similar technologies we collect statistical and site usage data (pages viewed, device, approximate location), provided you accept their use.

Cookies and tracking technologies

We use cookies to understand how the site is used and to measure the effectiveness of our advertising. They are not activated until you accept them in the cookie notice. You can decline them and the site will continue to work normally.

  • Google Analytics 4: measures traffic and browsing behavior in an aggregated way. See the Google privacy policy.
  • Meta Pixel (Facebook and Instagram): lets us measure and optimize advertising campaigns. See the Meta data policy.
  • TikTok Pixel: measures the performance of our ads on TikTok. See the TikTok privacy policy.

We apply Google's consent mode: analytics and advertising cookies remain disabled until you click "Accept".

The purposes for which we use your data

  • Respond to your inquiries and manage your orders and deliveries.
  • Improve the site and our products based on usage statistics.
  • Show and measure relevant advertising on Google, Meta and TikTok (only if you accept cookies).

How to manage or withdraw your consent

You can change your decision at any time by clearing your browser's cookies; when you return you will see the cookie notice again. You can also configure your browser to block or delete cookies.

Your rights

You have the right to access, update, rectify and delete your data, as well as to revoke the authorization granted. To exercise these rights, write to us at detallesdeamor688@outlook.com.

Changes to this policy

We may update this policy to reflect legal changes or changes to our services. We will publish any changes on this same page with its update date.